Return and Replace

Your satisfaction is very important to us. If at any time you're not 100% delighted with an item you order from us, just send it back for an exchange or refund of the merchandise amount. The return shipping freight will be covered by us if there is a quality issue. We'll gladly either:
  • Refund your merchandise amount or credit your account
  • Send a replacement
Your complete satisfaction is guaranteed!
Please send returns to:
Paris Loft Inc
Attn: Customer Returns
1332 Stonefield Ct,
Alpharetta, GA 30004
When returning an item, use the original packaging and pack it securely. Please adequately insure your item in case you need to make a claim with the carrier you choose for returning your item.
Include your order number and reason for return. We recommend keeping the receipt for 4 weeks.
It may take up to two billing cycles to see the credit for returned items on your paper billing statement.
You may also verify your returned item by checking your account status online. You will see a credit for the item in 2-4 weeks after your return has been processed.